In a recent episode of "Talent on the Rise," Joe Matar engages in an insightful conversation with Kristin Hamblock, the Chief Human Resources Officer at Rosecrance Health Network which is a Brazen customer. With over 15 years of experience in HR, Kristin shares her journey, highlighting the challenges and triumphs that have shaped her career. Throughout the interview, she sheds light on her leadership role at Rosecrance emphasizing the significance of employee empowerment, fostering innovation, and streamlining the candidate experience.
Embracing Continuous Learning
Kristin's commitment to continuous learning and personal development becomes evident as she shares her pursuit of a Ph.D. in management alongside her professional responsibilities. Her dedication to staying informed and maintaining a learning-oriented mindset reflects the ethos she instills within the Rosecrance Health Network. By promoting a culture of ongoing education and growth, she advocates for adaptability and resilience among employees, preparing them to navigate challenges in an ever-evolving healthcare landscape.
Empowering Employee Engagement
A key theme that emerges from Kristin's narrative is the significance of employee empowerment and fostering engagement within the organization. Kristin highlights the importance of involving employees in decision-making processes and creating a collaborative environment that values their contributions.
Modern Employer Branding & Candidate Experience
Through initiatives such as a revamped employer branding strategy and innovative candidate experience enhancements, Rosecrance Health Network has successfully eliminated barriers and modernized its approach to talent acquisition. Kristin emphasizes the role of storytelling in showcasing employee experiences, thereby creating a more relatable and engaging narrative for potential candidates and internal staff.
Navigating Organizational Change
Kristin's journey within Rosecrance Health Network reflects the organization's growth trajectory, characterized by the expansion of services and geographic reach. As the company navigated the challenges posed by the COVID-19 pandemic, Kristin played a pivotal role in leading the HR team through this unprecedented crisis. Her efforts in rebranding the organization's external image and streamlining the talent acquisition process exemplify her commitment to fostering a cohesive and engaging workplace culture. Kristin's experience underscores the importance of adapting to change and leveraging it as an opportunity for growth and transformation within the organization.
Kristin's emphasis on the organization's focus on extending the employee lifecycle, encouraging employees to explore different roles within the company, demonstrated the significance of retaining talent and fostering a culture of growth. She highlighted the story of a humble individual within the organization who had progressed through several degrees and roles, showcasing the power of nurturing employees and providing them with opportunities for advancement.
The conversation between Kristin and Joe also delved into the importance of fostering innovation in TA and HR. Kristin discussed the necessity of challenging conventional practices and processes, encouraging her team to explore alternative methods and approaches to streamline operations. She emphasized the need for a supportive environment that enables employees to propose and implement new ideas, even if some may not yield the expected results.
One key aspect of the discussion was the focus on employee burnout, particularly in the healthcare industry. Kristin highlighted the prevalence of burnout among staff in healthcare roles and outlined the various strategies implemented at Rosecrance to address this issue. From comprehensive benefit packages and stress relief applications to the facilitation of career transitions within the organization, Rosecrance emphasizes the well-being of its employees.
Purpose in Work
Furthermore, the podcast touched upon the significance of purpose in work and life. Kristin's involvement in various non-profit organizations and initiatives outside her professional role was a testament to her dedication to giving back to the community. She shed light on her involvement with "Santa for All," an initiative aimed at providing gifts for individuals in nursing homes and veterans during the holiday season, showcasing her commitment to making a positive impact beyond her immediate sphere of influence.
The insightful and inspiring conversation concluded with a reminder to prioritize personal well-being and self-care, acknowledging the importance of maintaining one's happiness and joy to be able to extend support to others effectively. Kristin's experiences and perspectives serve as a guiding light for TA and HR professionals and individuals striving to create a more inclusive and supportive workplace environment.
This article is based on an episode of Talent on the Rise, Brazen’s podcast about transformative leaders and how they got a seat at the table. Subscribe in your preferred podcast app.